Freight Claims in Plain English (3d edition)
copyright (c) 1996 W.J.Augello


This is the Table of contents for Freight Claims in Plain English (3d ed.). There are also representative samples of the text which you can access via the hyperlinks. We will soon have online order forms, until then, if you are interested in purchasing a hardcopy of the book, please email tcpc@transportlaw.com with your name and a telephone number where you might be reached during normal office hours. Please include in the subject of your email the phrase "freight claims in plain english" so that we might properly direct your inquiry.
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Preface

    Table of Contents

    Introduction
1.    About The Third Edition of “Freight Claims In Plain English”
2.    The Paralegal Aspects of Freight Claims Management
3.    How to Use This Text
4.    How to Identify and Evaluate Legal Decisions
  A.    The Importance of Legal Precedent
  B.    Jurisdictional Considerations
  C.    Date of The Decision vs. Date of Movement
  D.    The Weight of Authority
  E.    Citations - Court Decisions
  F.    Where to Find Court Decisions
5.    How to Identify and Evaluate Federal Statutes and Regulations
  A.    Federal Statutes
  B.    Legislative History
  C.    Federal Regulations
  D.    Regulatory Agency Cases
6.     Recodification of The Interstate Commerce Act

1.0    Surface Carrier Liability
 1.1    Interstate and Foreign Commerce
    1.1.1    The Carmack Amendment
 1.2    Intrastate Commerce (vs. Interstate Commerce)
 1.3    “Exempt” Transportation
    1.3.1    The Agricultural and Fishery Exemption
    1.3.2    The Agricultural Cooperative Exemption
    1.3.3    Commercial Zone Exemptions
    1.3.4    Miscellaneous Exemptions
    1.3.5    Mixed Exempt and Regulated Commodities
    1.3.6    Private Carriage
    1.3.7    Domestic Freight Forwarders
    1.3.8    Exempt Rail Transportation

2.0    Common Carrier Liability
  
2.1    Common Carrier vs. Contract Carrier
    2.1.1    Statutory Provisions
    2.1.2    Common Law Tests
  2.2    Liability of a Common Carrier
  2.3    Liability of a Contract Carrier
    2.3.1    Applicability of Carmack to Contract Carriers

3.0    Beginning and Ending of Carrier Liability
  3.1    When Liability Begins
  3.2    When Liability Ends

4.0    Bills of Lading
  
4.1    Purpose and Proper Use
  4.2    Terms and Conditions
  4.3    Short Form Bill of Lading
  4.4    Through vs. Multiple Bills of Lading
  4.5    Failure to Issue Bill of Lading
  4.6    Unilateral Amendments
  4.7    The “Apparent Good Order” Clause
  4.8    Notations On Bills of Lading
    4.8.1    Protect From Heat or Cold–Truck Shipments
    4.8.2    Protect From Heat or Cold–Rail Shipments
    4.8.3    “Shippers Load and Count” Notations
    4.8.4    Misdescription of Goods
    4.8.5    “Hazardous Material” Notations
    4.8.6    Special Instructions

5.0    Burdens of Proof
  
5.1    The “Presumption of Negligence”
    5.1.1    Loss or Shortage of Goods
  5.2    Proof of a Prima Facie Case
    5.2.1    Condition At Origin
    5.2.2    Shipper's Load & Count
    5.2.3    Sealed Trailers or Containers
    5.2.4    Condition At Destination
    5.2.5    Damages
  5.3    Contributory and Comparative Negligence

6.0    Carrier Defenses to Liability
  
6.1    Common Law Defenses
  6.2    Bill of Lading Exceptions
  6.3    Act of God
  6.4    Public Enemy
  6.5    Act or Default of Shipper
    6.5.1    Specific Acts of Shippers
    6.5.2    Used Containers
    6.5.3    A.A.R. Loading Rules
  6.6    Authority of Law
  6.7    Inherent Vice
  6.8    Strikes and Riots

7.0    Damages
  
7.1    In General
    7.1.1    Proximate Cause
    7.1.2    Speculative, Remote and Uncertain
    7.1.3    Limitations of Liability
    7.1.4    Duty to Mitigate Loss
  7.2    General Damages
    7.2.1    Destination Market Value
    7.2.2    Other Values
    7.2.3    Invoice Value
    7.2.4    Miscellaneous Expenses
    7.2.5    Manufacturer's Cost
    7.2.6    Retail Prices
    7.2.7    Stock Transfers (Warehouse-to-Warehouse, Etc.)
  7.3    Special Damages
    7.3.1    “General” vs. “Special”
    7.3.2    “Special Damages” - Not Recoverable
    7.3.3    General Damages, Not “Special”
    7.3.4    “Special Damages” - Recoverable
    7.3.5    Time of Contracting vs. Notice At Later Date
    7.3.6    Right of Refusal to Transport
  7.4    Specific Problems
    7.4.1    Loss of Sale
    7.4.2    Repair Costs (Including Profit, Overhead, General and Administrative Costs)
    7.4.3    Rental Income
    7.4.4    Special Design Equipment
    7.4.5    Exhibits and Displays
    7.4.6    Replacement With Mismatched Colors, Etc.
    7.4.7    Partial Losses - Pairs or Sets
    7.4.8    Discounts - Trade vs. Cash
    7.4.9    Freight Charges
    7.4.10    Tolerances
    7.4.11    Commissions
    7.4.12    Market Decline
  7.5    Interest
  7.6    Punitive (Exemplary) Damages
  7.7    Attorney Fees
    7.7.1    Federal Statutes
    7.7.2    State Statutes
      7.7.2.1    Attorney's Fees Awarded-No Federal Preemption Found
      7.7.2.2    Attorney's Fees Denied
    7.7.3    Tariff or Contractual Provisions
  7.8    Benefit of Insurance Clauses

8.0    Limitations of Liability
  
8.1    Background and History
    8.1.1    The Common Law
    8.1.2    Statutory Provisions
    8.1.3    Released, Agreed, Actual, and Declared Values
  8.2    Surface Carriers (Truck and Rail)
    8.2.1    Common Carriers
      8.2.1.1    Interstate Commerce Act
      8.2.1.2    I.C.C. Criteria for Released Rates
      8.2.1.3    Requirements for Valid Limitation of Liability
        8.2.1.3.1    Actual or Constructive Notice
        8.2.1.3.2    Choice of Full vs. Limited Liability
        8.2.1.3.3    Written Agreement
        8.2.1.3.4    Agreement Prior to Shipment
        8.2.1.3.5    Reasonable Relationship Between Rates
    8.2.2    “Deregulation” Changes
      8.2.2.1    Motor Carrier Act of 1980
        8.2.2.1.1    No Requirement for Prior I.C.C. Approval
        8.2.2.1.2    Collectively-Made Released Rates
        8.2.2.1.3    Choice of Rates
      8.2.2.2    Trucking Industry Regulatory Reform Act of 1994
      8.2.2.3    Federal Aviation Administration Authorization Act of 1994
      8.2.2.4    Staggers Rail Act of 1980
        8.2.2.4.1    Limited Value Rates
        8.2.2.4.2    Deductibles
    8.2.3    Intrastate Regulation
      8.2.3.1    Uniform Commercial Code
    8.2.4    Contract Carriers
      8.2.4.1    Common vs. Contract Carriage
      8.2.4.2    Motor Carriers
      8.2.4.3    Rail Carriers
    8.2.5    Exempt Movements
      8.2.5.1    Motor Carriers
      8.2.5.2    Rail Carriers
    8.2.6    Household Goods Carriers
    8.2.7    Express & Package Carriers
    8.2.8    Bus Carriers
    8.2.9    Freight Forwarders
  8.3    Ocean Carriers
  8.4    Air Carriers
  8.5    Air Freight Forwarders
    8.5.1    “Air” vs. “Surface” Movements
    8.5.2    International Movements
  8.6    Warehousemen
  8.7    Intermodal Movements
  8.8    Specific Problems
    8.8.1    Notice – Actual or Constructive
    8.8.2    “Sophisticated Shipper”
    8.8.3    Partial Losses
    8.8.4    Form of Bill of Lading
    8.8.5    Tariff Not On File
    8.8.6    Tariff Not Applicable
      8.8.6.1    Tariff Rate Not Charged (Negotiated Rate)
      8.8.6.2    Minimum Charge
      8.8.6.3    Class vs. Exception Ratings
    8.8.7    Tariff Not “Posted”
    8.8.8    Ambiguous Notations
    8.8.9    Misdelivery
    8.8.10    Deviation
    8.8.11    Fundamental Breach
    8.8.12    Wilful Misconduct
    8.8.13    “Automatic” Releases & “Inadvertence” Rules
    8.8.14    “High Value” Shipments
    8.8.15    Government Shipments
    8.8.16    Drugs & Toilet Preparations
    8.8.17    Misrepresentation or Fraud
    8.8.18    Conversion
    8.8.19    Shipper's Signature
    8.8.20    Insurance vs. Valuation Charges

9.0    Time Limits (Surface Modes)
  
9.1    Regulated Common Carriage – Interstate
    9.1.1    Claim Filing Time Limits
      9.1.1.1    Starting The Time Limit
      9.1.1.2    Estoppel
      9.1.1.3    Actual Notice – The “Hopper Paper” Case
      9.1.1.4    Computation of Time Limits
    9.1.2    Suit-Filing Time Limits
      9.1.2.1    Starting The Time Limits
      9.1.2.2    “Disallowances” Defined
      9.1.2.3    Insurers' Disallowances
      9.1.2.4    Mailing vs. Receipt of Disallowances
      9.1.2.5    Improper Disallowances
      9.1.2.6    Estoppel – Suit Filing Time Limits
  9.2    Contract Carriage
    9.2.1    Common vs. Contract Carrier Status
  9.3    Exempt Transportation
    9.3.1    Exempt Bills of Lading & Contracts
    9.3.2    Ucc Provisions
    9.3.3    Common Law
      9.3.3.1    Filing of Claims
      9.3.3.2    Commencement of Suit
    9.3.4    Freight Forwarders
  9.4    Interline Suits

10.0    Claims Procedures & Administration
  
10.1    Notice of Claim - Requirement of a Claim In Writing
    10.1.1    Statutes and Regulations
    10.1.2    Bill of Lading Provisions
    10.1.3    Tariffs and Contracts
  10.2    What Constitutes a Claim
    10.2.1    The I.C.C.'S Claim Regulations
    10.2.2    Sufficiency of Notice of Claim
    10.2.3    No Formal Claim Filed
    10.2.4    Claim Filed, But Sufficiency Disputed
      10.2.4.1    Applicability of I.C.C. Regulations
      10.2.4.2    Facts Sufficient to Identify Shipment
      10.2.4.3    Asserting Carrier Liability
      10.2.4.4    Demand for Payment
      10.2.4.5    Specified or Determinable Amount
      10.2.4.6    “Notice of Intent”
  10.3    What Is Not a Claim
  10.4    Amendments
  10.5    Who May File a Claim or Suit
    10.5.1    Risk of Loss
    10.5.2    Filing Claims
    10.5.3    Bringing Suits
  10.6    Proper Carrier for Claims and Suits
    10.6.1    Joint and Several Liability
    10.6.2    Non-Carriers and Intermediaries
    10.6.3    Bankrupt Carriers
  10.7    What Constitutes Filing
  10.8    Claim Documentation
    10.8.1    Necessary Documents
    10.8.2    Bonds of Indemnity
    10.8.3    Proof or Verification of Loss
  10.9    Rejection vs. Acceptance of Damaged Shipments
    10.9.1    The “Practically Worthless“ Test
    10.9.2    Wrongful Rejections
    10.9.3    Inspections
  10.10    Salvage Procedures
  10.10.1    Salvage Rules and Regulations
  10.10.2    Salvage Value
  10.10.3    Carriers' Right to Salvage
  10.10.4    Notice of Refused Freight
  10.10.5    Time Limit - Salvage Proceeds
  10.10.6    Product Liability Considerations
  10.10.7    Trade Mark and Brand Name Considerations
  10.10.8    Salvage On Released Value Shipments
  10.11    Acceptance or Deposit of Claim Checks (Accord and Satisfaction)

11.0    Specific Claim Problems
  
11.1    Concealed Damage
  11.2    Delay Claims (Reasonable Dispatch)
    11.2.1    Perishables
    11.2.2    Non-Perishables
    11.2.3    Published Schedules
    11.2.4    “Guaranteed” Delivery
    11.2.5    Mechanical Breakdowns
  11.3    Non-Deliveries
    11.3.1    Shortages and Pilferage
    11.3.2    Robberies, Thefts, Hijackings and Impostor Thefts
    11.3.3    Undeliverable Freight and Misdeliveries
  11.4    Piggyback Service (TOFC/COFC)
  11.5    Contaminated Shipments
  11.6    C.O.D. (Collect On Delivery) Shipments

12.0    Aids to Claim Recovery
  
12.1    Governmental Agencies
    12.1.1    Cargo Insurance Regulations
      12.1.1.1    The BMC 32 Endorsement
      12.1.1.2    Self-Insurance
    12.1.2    Adjudication of Claims
    12.1.3    Claim Processing Rules (Ex Parte 263)
  12.2    Arbitration
  12.3    Court Actions
    12.3.1    Where to Bring An Action (Venue)
    12.3.2    Jurisdictional Limits In Federal Courts
    12.3.3    Who to Serve (Service Agents)
    12.3.4    Form of Complaint
    12.3.5    Preemption of Common-Law Remedies
    12.3.6    Counterclaims and Setoffs
      12.3.6.1    Bankrupt Motor Carriers
      12.3.6.2    Bankrupt Rail Carriers
    12.3.7    Small Claims Courts
    12.3.8    Actions Against Insurers
      12.3.8.1    Direct Action Against Insurers
      12.3.8.2    Actions Based On The BMC 32 Endorsement
      12.3.8.3    Other Actions Against Insurers and Brokers

13.0    Liability of Freight Forwarders and Intermediaries
  
13.1    Freight Forwarders
  13.2    Brokers
  13.3    Shippers' Agents
  13.4    Shippers' Associations

14.0    Warehouseman's Liability
  
14.1    Public Warehouseman - Governing Law and Definition
  14.2    Forms of Warehouse Receipt
  14.3    Liability of a Warehouseman
    14.3.1    Duty of Care
    14.3.2    Burden of Proof
  14.4    Limitations of Liability
  14.5    Time Limits
  14.6    Carrier As Warehouseman
  14.7    Change From Carrier's to Warehouseman's Liability
    14.7.1    Tender to Consignee
      14.7.1.1    Rail Shipments
      14.7.1.2    Truck Shipments

15.0    The Impact of Deregulation
  
15.1    Introduction
  15.2    The Motor Carrier Act of 1980
    15.2.1    Broadening Exemptions
    15.2.2    Food Transportation
    15.2.3    Air Freight Surface Movements
    15.2.4    Limitations On Liability (Released Rates)
    15.2.5    Collectively-Made Released Rates
    15.2.6    Carmack Amendment Changes
      15.2.6.1    “Disallowance” Defined
      15.2.6.2    Insurer's Disallowances
    15.2.7    Claim and Cargo Insurance Regulations
  15.3    I.C.C.'S Implementation of The Motor Carrier Act of 1980
  15.4    The Staggers Rail Act of 1980
    15.4.1    Limitations On Liability
      15.4.1.1    Full Value vs. Limited Liability
      15.4.1.2    Deductibles
      15.4.1.3    Exemption Powers of The I.C.C.
    15.4.2    Carmack Amendment Changes
      15.4.2.1    Venue
      15.4.2.2    Other Changes Made In The Motor Carrier Act Affecting Railroads
    15.4.3    The I.C.C./Attorney General Study of Railroad Liability - Ex Parte No. 403
  15.5    I.C.C.'S Implementation of The Staggers Act
    15.5.1    Exemption of TOFC/COFC Traffic - Ex Parte No. 230
    15.5.2    Rail Rates Based On Limited Liability - Ex Parte No. 390
    15.5.3    Rail Carrier Cargo Liability Study - Report to Congress - Ex Parte No. 403
  15.6    The Household Goods Transportation Act of 1980 - Dispute Settlement Program
  15.7    The Negotiated Rates Act of 1993
  15.8    The Trucking Industry Regulatory Reform Act of 1994
  15.9    Intrastate Deregulation of Motor Carriers - The Federal Aviation Administration Authorization Act of 1994

16.0    Air Carrier Liability
  
16.1    Differences Between Surface and Air Carrier Liability
  16.2    Domestic Air Carriers
    16.2.1    Basic Liability Standards
    16.2.2    Status of Air Carrier Tariffs
    16.2.3    Liability Limitations
      16.2.3.1    Passenger Baggage
      16.2.3.2    Air Freight
      16.2.3.3    Federal Express
      16.2.3.4    Material Deviation
    16.2.4    Time Limits - Filing Loss and Damage Claims
    16.2.5    Time Limits - Filing Suit
    16.2.6    Time Limits - Overcharge Claims
    16.2.7    Notice of Concealed Loss or Damage
    16.2.8    Special Damages
    16.2.9    Protective Service
    16.2.10    The “Average Declared Value” Rule
    16.2.11    Elimination of The Duty to Serve
    16.2.12    Post-Deregulation Service Rules
    16.2.13    Lawfulness Issues
  16.3    Domestic Airfreight Forwarders
  16.4    International Air Carriers and Airfreight Forwarders
    16.4.1    The D.O.T.'S Powers
    16.4.2    The Warsaw Convention
    16.4.3    When The Warsaw Convention Governs
      16.4.3.1    Loss or Damage During “Transportation by Air”
    16.4.4    Liability Limitations
    16.4.5    Willful Misconduct or Default
    16.4.6    Time Limits - Filing Loss and Damage Claims
    16.4.7    Time Limits - Filing Suit
    16.4.8    Time Limits - Overcharges
    16.4.9    Gold vs. U.S. Dollars As The Limitation of Liability
    16.4.10    Venue
  16.5    Air Waybills - Domestic and International
    16.5.1    Declaration of Value
    16.5.2    Valuation Charges
  16.6    Surface/Air Traffic

17.0    Water Carrier Liability
  
17.1    Domestic Water Movements -The Harter Act
    17.1.1    Scope and Purpose
    17.1.2    Exculpatory Clauses
    17.1.3    Seaworthiness, Stowage and Delivery
    17.1.4    Negligent Navigation or Management
    17.1.5    Tariffs and Bills of Lading
    17.1.6    Time Limits
  17.2    Foreign Water Movements — The Carriage of Goods by Sea Act (Cogsa)
    17.2.1    Applicability
    17.2.2    Responsibilities and Liabilities of Carrier
      17.2.2.1    Seaworthiness
      17.2.2.2    Stowage and Delivery
      17.2.2.3    Bill of Lading
      17.2.2.4    Time Limits for Claims and Suits
      17.2.2.5    Limitation of Liability for Negligence
    17.2.3    Burden of Proof (Prima Facie Case)
    17.2.4    Carrier Defenses to Liability
      17.2.4.1    Unseaworthiness
      17.2.4.2    “Uncontrollable Causes of Loss” (Defenses)
      17.2.4.3    Negligent Navigation or Management of The Ship
      17.2.4.4    Act of God
      17.2.4.5    Other Defenses
    17.2.5    Limitation of Liability
      17.2.5.1    Notice of Limitation
      17.2.5.2    Goods Shipped In “Packages”
      17.2.5.3    Containerized Shipments
      17.2.5.4    Deviation
      17.2.5.5    Fundamental Breach
    17.2.6    Inflammable, Explosive or Dangerous Cargo
    17.2.7    Increase of Liabilities
    17.2.8    Charter Party
    17.2.9    General Average
    17.2.10    Liability Prior to Loading or After Discharge
      17.2.10.1    Stevedores' Liability
      17.2.10.2    Terminal Operators and Warehousemen
      17.2.10.3    Connecting Carriers
    17.2.11    Ocean Freight Forwarders
    17.2.12    Non-Vessel Operating Common Carriers (Nvocc's)
    17.2.13    Tariffs and Bills of Lading - Foreign Commerce
    17.2.14    Forum Selection Clauses
    17.2.15    Punitive Damages
  17.3    Marine Insurance
  17.4    Jurisdiction to Implead Non-Maritime Parties to Maritime Action

18.0    Intermodal and Multimodal Liability
  
18.1    Domestic Movements (“TOFC/COFC”)
    18.1.1    Substituted Service
    18.1.2    Through vs. Multiple Bills of Lading
  18.2    International Movements
    18.2.1    Ocean/Surface Movements
      18.2.1.1    Combined Transport and Multimodal Bills of Lading
      18.2.1.2    Export Shipments - “Nonadjacent” Foreign Country
      18.2.1.3    Export Shipments - U.S. Territories, Possessions, Etc.
      18.2.1.4    Import Shipments
    18.2.2    Air/Surface
    18.2.3    Canada and Mexico
      18.2.3.1    Export Shipments - Canada & Mexico
      18.2.3.2    Import Shipments - Canada & Mexico

19.0    Canadian Annotations
  
19.1    Surface Carrier Liability
    19.1.1    Inter-Provincial and International
      19.1.1.1    Intra-Provincial
      19.1.1.2    Municipal
      19.1.1.3    "Exempt" Transportation
      19.1.1.4    Private Carriage
  19.2    Bills of Lading
    19.2.1    Generally
    19.2.2    "Implied Bill of Lading"
    19.2.3    Unilateral Amendments
    19.2.4    "Hazardous Materials" Notations
    19.2.5    Special Instructions
    19.2.6    Burdens of Proof
    19.2.7    Contributory Negligence
  19.3    Bill of Lading Exceptions
    19.3.1    Act or Default of Shipper, Owner or Consignee
    19.3.2    Shipper Liability for Damage Due to Defective Containers
    19.3.3    Acts of God
    19.3.4    Inherent Vice
    19.3.5    Public Enemy
  19.4    Measure of Damages
    19.4.1    General Damages
    19.4.2    Special Damages
    19.4.3    Punitive (Exemplary) Damages
  19.5    Change From Carrier to Warehouseman's Liability
  19.6    Time Limits
    19.6.1    Truck and Rail
    19.6.2    Ocean Carriers
    19.6.3    Air Carriers
    19.6.4    Interline Suits
  19.7    Specific Claim Problems
    19.7.1    Concealed Damage
    19.7.2    Delay Claims
  19.8    Aids to Claim Recovery
    19.8.1    Court Actions
  19.9    Attorney's Fees
  19.10    Air Carrier Liability
    19.10.1    Domestic
    19.10.2    Air Freight Forwarders - Domestic
    19.10.3    International Air Freight
  19.11    Water Carrier Liability
  19.12    Alternative Dispute Resolution (ADR)
    19.12.1    ADR Options
    19.12.2    Freight Claims and ADR
      19.12.2.1    The Ontario Experiment
      19.12.2.2    The Saskatchewan Model
      19.12.2.3    What The Future Holds

20.0    Liability of Mexican Motor Carriers
  
20.1    Cargo Insurance On Mexican Motor Carrier Traffic
  20.2    When Mexican Law Governs a Cross Border Shipment
    20.2.1    Traffic From The U.S. to Mexico
    20.2.2    Traffic Moving From Mexico to The U.S.
  20.3    Negotiation of a Uniform Cross Border Liability Regime

    Volume II

    OUTLINE of TABLE of CONTENTS

    (See Detailed Table of Contents In Vol. II)

    101 Carrier Declinations and What to Do About Them

    Section A: When Liability Is Denied

I.    Statutory Defenses

II.    Bill of Lading Exceptions

III.    Bill of Lading Conditions

IV.    Tariff Defenses

V.    Evidentiary Defenses

Section B:    When Liability Is Admitted, But Claim Is Disallowed As Filed

I.    Measure of Damages

II.    Other Reasons

Appendices